Privacy Policy

This Privacy Policy explains how Couch Tail Key collects, uses, shares, and protects personal data on couchtailkey.garden. It applies to information processed in connection with insurance selection services for retirees and related site functions.

Data collected only as described in this policy

Your rights and options are detailed below

Questions handled via our contact channel

User Rights

Your Rights

Depending on your location and the type of data involved, you may have rights to access, correct, delete, or receive a copy of certain personal data, and to object to or restrict some processing. Some requests may be limited where we must keep information for legal, security, or operational reasons.

Available rights may vary based on the nature of the request and applicable law.

Requests

Submitting Requests

To submit a privacy request, use the contact details in this policy and describe the information or action you are requesting. We may ask for enough information to confirm your identity and locate the relevant records. If a request cannot be fully honored, we will explain the reason in general terms where appropriate.

We may need information to verify identity before acting on a request.

Data Retention

Retention periods depend on the type of data, the reason it was collected, and any legal, accounting, or dispute-related requirements. When information is no longer needed, we may delete it, anonymize it, or retain it in a limited form if required for recordkeeping, security, or compliance.

We keep information only for as long as needed for the stated purpose or legal obligations.

Policy Updates

Policy Changes

When we make material changes, we will post the updated policy on this page and adjust the effective date or similar notice as appropriate. Continued use of the site after an update means the revised policy applies to future processing, subject to any rights or obligations that cannot be changed by notice alone.

We may revise this policy from time to time to reflect operational, legal, or technical changes.

How We Use Data

We use personal data to operate and secure the site, respond to inquiries, provide requested information, evaluate service interest, maintain records, improve site performance, detect and prevent misuse, and meet legal or compliance obligations. Where a user asks about insurance selection services, we may use the information provided to understand the request and support follow-up communications.

We use personal data only for operational, support, and compliance purposes tied to the site.

Service Providers and Partners

We may share personal data with vendors and other service providers that support hosting, analytics, communications, security, recordkeeping, and similar operational needs. We may also share information with business partners involved in responding to a user inquiry or helping deliver requested services. These parties are expected to use the information only for the services they provide to us and to protect it appropriately.

Service providers receive only the information needed to perform their assigned functions.

Legal Disclosures

We may disclose personal data to government authorities, courts, or other parties when we believe disclosure is required to comply with law, legal process, or enforceable requests, or to protect rights, safety, and security. We may also share information to investigate or respond to suspected fraud, misuse, or threats to the site or its users.

Legal disclosures are made only when required or permitted by law.

Data Category

Data We Collect

We may collect identifiers and contact details, such as name and contact information; service and preference information; communications sent through forms or other channels; device, browser, and usage data; and, where relevant to insurance selection support, information a user chooses to provide about age, coverage interests, household status, or similar background details. We do not seek to collect more information than is reasonably needed for the purposes described in this policy.

The categories of data collected depend on how a visitor uses the site and related services.

Collection Source

How We Collect Data

We receive data directly from users when they submit forms, request information, or communicate with us. We also collect certain information automatically from browsers and devices through logs, cookies, and similar technologies. In some cases, we may receive limited information from service providers or business partners involved in operating the site or supporting a user inquiry.

Some information is provided directly, while other information is created through normal site operation.

Cookie Type

Cookies We Use

The site may use essential cookies needed to deliver pages and maintain security, functional cookies that remember settings, and analytics cookies that help us understand traffic and usage patterns. Cookies may be session-based or persistent, depending on their purpose. We do not use cookies to collect information beyond what is reasonably necessary for site operation and improvement.

We use a limited set of cookies and similar tools for operation, measurement, and preference handling.

User Control

Cookie Controls

Users may manage cookies through browser settings and, where available, site-level preference tools. Blocking or deleting cookies may affect saved preferences, form functionality, or analytics used to maintain and improve the site. Cookie settings on one device or browser do not automatically apply to others.

Browser controls can limit or remove cookies, although some site features may not function as intended.

Privacy email

[email protected]

Telephone

+994 60 469 23 45

Mailing address

7, Məmməd Zeynalov Küçəsi Dalan 2, Tovuz, AZ

Privacy inquiries